Our gift messages are located on the reverse side of the shipping label that is on every package we send. There is a yellow tear strip at the top of the shipping label indicating the location of this message.

<ul id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 12px; color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;">Our gift messages are located on the reverse side of the shipping label that is on every package we send. There is a yellow tear strip at the top of the shipping label indicating the location of this message.</li></ul>

Where does my gift message appear?

Mrs. Fields U.S. Retail Locations Gift Cards. Mrs. Fields retail location gift cards make the perfect gift for just about anyone. From friends and co-workers to grandparents and children. They are the perfect gift for any occasion. Whether you’re giv

<p id="isPasted"><strong>Mrs. Fields U.S. Retail Locations Gift Cards</strong></p><p>Mrs. Fields retail location gift cards make the perfect gift for just about anyone. From friends and co-workers to grandparents and children. They are the perfect gift for any occasion. Whether you&#x2019;re giving it to celebrate a special achievement like good grades or giving it as a birthday gift or stocking stuffer for the holiday, it&#x2019;s a gift anyone will enjoy.</p><p>Gift cards are sold at select Mrs. Fields&#xAE; U.S. retail locations only and redeemable only in store. Gift cards cannot be used online. Contact stores directly to determine participation prior to purchase. A complete list of all terms and conditions can be found <u><span style="color: rgb(184, 49, 47);">here&#xA0;</span></u><span style="color: rgb(184, 49, 47);">(link to T&amp;C).</span></p>

Mrs. Fields U.S. Retail Locations Gift Cards

Nibblers® bite-sized cookies come in a variety of our most popular flavors and arrive in sealed packs of three to preserve out-of-the-oven freshness.Brownie Bites come packaged in half a dozen quantities. These may look like one full-sized Brownie bu

<ul id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 12px; color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;">Nibblers&#xAE; bite-sized cookies come in a variety of our most popular flavors and arrive in sealed packs of three to preserve out-of-the-oven freshness.</li><li style="box-sizing: border-box;">Brownie Bites come packaged in half a dozen quantities. These may look like one full-sized Brownie but are scored into bite-sized pieces and sealed to preserve freshness. Each package comes with a label to identify each flavor.</li><li style="box-sizing: border-box;">Our original-sized Cookies come packaged in a quantity of 2 cookies per package.</li><li style="box-sizing: border-box;">Our Frosted cookies are single-packed.</li></ul>

How Are Products Packaged?

Most of our gift items include an assortment of treats in various flavors listed below. Nibblers®  and Signature Cookies: Our Nibbler cookies are approximately 13 grams each and 1.75” in diameter.   Our Signature sized cookies are approximately 48 gr

<div data-key="979192185c1059db8b11c57ba9b39942" id="isPasted" style="box-sizing: border-box; height: 270.656px; width: 661.5px; border-bottom: 1px solid rgb(0, 0, 0); padding-top: 10px; padding-bottom: 10px; color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; margin-right: -10px; margin-left: -10px; align-items: center; display: flex;"><div style="box-sizing: border-box; position: relative; min-height: 1px; padding-right: 10px; padding-left: 10px; float: left; width: 681.5px; margin-top: 10px; display: block;">Our gift items come with an assortment of our 5 flavors:<br><br><ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 12px;"><li style="box-sizing: border-box;">White chocolate macadamia</li><li style="box-sizing: border-box;">Oatmeal raisin walnut</li><li style="box-sizing: border-box;">Semi-sweet chocolate chip</li><li style="box-sizing: border-box;">Triple chocolate</li><li style="box-sizing: border-box;">Cinnamon sugar</li><li style="box-sizing: border-box;">Please see <a href="https://www.mrsfields.com/business/custom-gifts" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;" target="_blank">&#x201C;</a><a href="https://www.mrsfields.com/create" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;" target="_blank">Create Your Own Gift</a>&#x201D;&#xA0;where you can choose your own flavor assortment.</li></ul></div></div></div><div data-key="9444b892d3ef222b730302767877e650" style="box-sizing: border-box; height: 42.4062px; width: 661.5px; border-bottom: 1px solid rgb(0, 0, 0); padding-top: 10px; padding-bottom: 10px; color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; margin-right: -10px; margin-left: -10px; align-items: center; display: flex;"><br></div></div><p><br></p><p id="isPasted">Most of our gift items include an assortment of treats in various flavors listed below.</p><p><strong>Nibblers<span id="isPasted" style="color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xAE;</span>&#xA0; and Signature Cookies</strong>: Our Nibbler cookies are approximately 13 grams each and 1.75&#x201D; in diameter. &#xA0; Our Signature sized cookies are approximately 48 grams and 3.5&#x201D; in diameter.</p><p>&#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0;&#xA0;Our gift items come with an assortment of our 5 flavors:</p><ul><li>White chocolate macadamia</li><li>Oatmeal raisin walnut</li><li>Semi-sweet chocolate chip</li><li>Triple chocolate</li><li>Cinnamon sugar</li></ul><p><strong>Brownie Bites</strong>: Our brownie bites come packaged in 6 pieces. &#xA0; Each <u>piece</u> is approximately 13 grams and about 1&#x201D; in size.</p><ul><li>Double Fudge Brownie Bites</li><li>Toffee Fudge Brownie Bites</li><li>Blondie Brownie Bites</li></ul><p><strong>Mini Muffins</strong>: Our mini muffins are approximately 14 grams each and arrive in an assortment of the following flavors.</p><ul><li>Blueberry mini muffin</li><li>Butterscotch mini muffin</li><li>Chocolate chip mini muffin</li></ul><p>&#xA0;</p><p><strong>Mega Cookie Flavors:</strong>&#xA0; &#xA0;Our Mega cookies are approximately 156 grams each and 5&#x201D; in diameter.</p><ul><li>Mega Chocolate Chip</li><li>Mega M&amp;M&#xAE; and Chocolate Chip</li><li>Mega Salted Caramel cookies</li><li>Mega Pumpkin Chocolate Chip (Seasonal Fall Flavor)</li><li>Mega Smores (Seasonal Fall Flavor)</li></ul>

What Flavors Do You Offer?

While Mrs. Fields® baked products have a shelf life of 12 days, we recommend enjoying your treat as soon as it is received for optimal taste and freshness.To save our cookies and brownies for later, here are some tips: Do not refrigerate any of our s

<ul id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 12px; color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;">While Mrs. Fields&#xAE; baked products have a shelf life of 12 days, we recommend enjoying your treat as soon as it is received for optimal taste and freshness.</li><li style="box-sizing: border-box;"><span style="box-sizing: border-box; color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px;">To save our cookies and brownies for later, here are some tips:&#xA0;</span><ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">Do not refrigerate any of our sweets, as that will dry them out. Instead, store them in their original sealed packaging or an airtight container at room temperature for up to two weeks.&#xA0;</li><li style="box-sizing: border-box;">For longer storage, they can be frozen in original sealed packaging for up to 6 months.</li></ul></li><li style="box-sizing: border-box;">To create your own, hot, out-of-the-oven experience, you have a few options:&#xA0;<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">Thawed cookies and brownies can be warmed in the microwave for 10-15 seconds or in a 375-degree oven for up to 2 minutes.&#xA0;</li><li style="box-sizing: border-box;">Frozen cookies and brownies can be warmed in the microwave for 20-30 seconds or in a 375-degree oven for up to 3 minutes.</li></ul></li></ul>

What is the shelf life?

Order Cancellations and Order Changes:We are happy to make any changes to your order if it is not already in processing, in transit or has already been delivered. Please be aware that during high volume seasons such as Valentine’s Day and during the

<ul id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 12px; color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;">Order Cancellations and Order Changes:<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">We are happy to make any changes to your order if it is not already in processing, in transit or has already been delivered. Please be aware that during high volume seasons such as Valentine&#x2019;s Day and during the Holiday season, we will process your order early so we are able to meet delivery expectations. If you need to make changes, please call us at&#xA0;<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">1-800-COOKIES</a> (<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">266-5437)</a>.</li><li style="box-sizing: border-box;">Orders placed online cannot be refunded if the incorrect shipping method was chosen resulting in early or late delivery, if there were spelling or grammatical errors, or for incorrect/ incomplete shipping addresses.</li><li style="box-sizing: border-box;">A $12 charge will be applied to your credit card to redirect packages when incorrect or incomplete addresses are given. We regret that we cannot extend our guarantee when your package is delayed for these reasons.</li></ul></li><li style="box-sizing: border-box;">Return Policy<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">All our items are perishable and are unable to be resold once they have been shipped. Due to this, we do not accept returns. If we incorrectly fulfilled the items for your order, please call us at&#xA0;<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">1-800-COOKIES</a> (<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">266-5437)</a> and we will make it right by sending a replacement.</li></ul></li><li style="box-sizing: border-box;">Discount policy<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">Discount codes are only valid until their expiration date. If technical errors resulted in an inability to use your discount code, please call us before the code expires so we can apply it to your purchase or place the order for you.</li><li style="box-sizing: border-box;">Discount codes cannot be combined or used on previous orders. All bulk or case pack items are non-discountable as you are already getting the sweetest deal.</li></ul></li><li style="box-sizing: border-box;">Damaged items<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">Your satisfaction is our ultimate goal. Please do not throw away broken or damaged products. Instead, report broken or damaged items to Mrs. Fields&#xAE; within 15 days of receipt by calling&#xA0;<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">1-800-COOKIES</a> (<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">266-5437)</a>. You may be asked to provide pictures of the damaged items(s) and/or packaging. Once reported we will be happy to send a replacement.</li></ul></li></ul>

What is your return and cancellation policy?

We do our best to ensure that your shipments are delivered on time but cannot guarantee delivery dates for orders shipping via standard ground method or to PO Boxes, Military addresses, and International addresses.Ground delivery date is not guarante

<ul id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 12px; color: rgb(34, 34, 34); font-family: mrsfields-sans, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;">We do our best to ensure that your shipments are delivered on time but cannot guarantee delivery dates for orders shipping via standard ground method or to PO Boxes, Military addresses, and International addresses.</li><li style="box-sizing: border-box;">Ground delivery date is not guaranteed; package can be delivered within 1 to 2 business days before or after your selected delivery date. We regret that we are unable to refund orders if packages arrive within 2 business days prior to or following your selected preferred delivery date.<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">If you need delivery on a specific date, we recommend using an expedited guaranteed delivery method.</li></ul></li><li style="box-sizing: border-box;">Weather/mechanical delays<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">Sometimes, adverse conditions like weather and local events may delay your shipment, which are out of our control. We are unable to refund if your package was delayed due to weather conditions.</li></ul></li><li style="box-sizing: border-box;">Shipping costs<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">Our shipping costs are based on the weight of each package. We can combine packages that are similar in size and shape if shipping to the same address. To ensure our packages arrive in great condition we are unable to combine some items together.</li></ul></li><li style="box-sizing: border-box;">International Shipping<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">Due to European privacy laws, we are unable to ship to the 28 EU member states and Brazil (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Germany, Ghana, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Nigeria, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, Spain, Sweden, United Kingdom).</li><li style="box-sizing: border-box;">International shipments are an additional $30 per package plus ground shipping charges.</li><li style="box-sizing: border-box;">To place an order shipping Internationally please call us at&#xA0;<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">1-800-COOKIES</a> (<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">266-5437)</a></li></ul></li><li style="box-sizing: border-box;">PO Boxes<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">If you are shipping to a Post Office Box, please call us at&#xA0;<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">1-800-COOKIES</a> (<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">266-5437)</a></li></ul></li><li style="box-sizing: border-box;">Deliveries to Hospitals, Hotels and Colleges:<ul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px;"><li style="box-sizing: border-box;">We guarantee delivery to the mailroom or receiving department at the location only. It is the responsibility of this department to deliver the package to your intended recipient. Please be aware that this may cause delays as the mailroom or receiving departments do not guarantee delivery within a specific amount of time. If you have questions regarding delivery, please call&#xA0;<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">1-800-COOKIES</a> (<a href="tel:18002665437" style="box-sizing: border-box; background: 0px 0px; color: blue; text-decoration: underline;">266-5437)</a>.</li></ul></li></ul>